Freshfields is advising ServiceNow in a commitment to invest up to $750 million in Genesys, a global cloud leader in AI-Powered Experience Orchestration. This investment builds on ServiceNow’s global partnership with Genesys to elevate customer and employee experiences. More information can be found here.

The Freshfields team was led by M&A partners Denny Kwon and Eva Mak, senior associate Devony Schmidt and associates Connor Barrett and Callum Riseley and included partner Mena Kaplan, counsel Marissa Yu and associates Lennart Meyer and Elana Confino-Pinzo on intellectual property matters; partners Kevin Yingling and Meghan Rissmiller, senior associate Morag Elwis and associate Andrew Lee on antitrust matters; partner Joe Soltis and associate HyunKyu Kim on tax matters; partner Phillip Stoup, senior associate Kimberly Wang and associate Matt Deorocki on capital markets matters; partner Sarah Ghulamhussain and associate Emily Shaw on executive compensation and benefits matters; partner Brock Dahl and associate Jackson Myers on data privacy matters; and partner Allison Liff, counsel Kelsey Avery and associate Jebril Reeves on finance matters.