Chris Smith is Freshfields’ Chief Information Officer, leading the firm’s global Information Technology division from New York. With over 20 years of experience in legal technology, innovation, and knowledge management, Chris drives the strategic development and implementation of technology solutions that enhance the firm’s ability to serve its clients effectively.

Since his appointment in March 2022, Chris has focused on ensuring stability and continuity while advancing the firm’s technology and innovation agenda. His leadership builds on Freshfields’ progress in adopting cutting-edge tools and processes, ensuring that the firm maximizes the value of its technology investments.

Chris is particularly focused on leveraging data and artificial intelligence to support decision-making and enhance operational agility. His approach integrates data accuracy, usability, and advanced analytics to drive continuous improvement in the way the firm works with technology, enabling both efficiency and innovation