Gary Smallman serves as Freshfields’ Chief Technology Officer, bringing over 25 years of experience in technology leadership and digital transformation. With a focus on building and leading high-performing teams, Gary specialises in implementing technology-led solutions that deliver measurable business value. He has been instrumental in helping the firm optimise its operations while maintaining resilience in an evolving legal technology landscape.

With extensive experience leading cross functional teams, Gary has successfully delivered multi-million-pound transformation programs, outsourcing strategies and operating model evolutions for several prestigious organisations. His expertise spans critical areas including IT service management, cloud transformation, cybersecurity, compliance and automation. 

Gary excels at navigating complex stakeholder landscapes to deliver value across diverse industries. His leadership approach encompasses strategic vision and hands-on execution, resulting in enhanced service delivery, increased operational efficiency and improved customer service. By fostering strong relationships across teams and stakeholders, Gary creates sustainable solutions that align technology initiatives with our strategic objectives and future growth.