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  1. Our thinking
  2. Tech, data and AI: The digital frontier
  3. EU Digital Strategy
  4. Digital Services Act
Digital Services Act
Status: In force
  • Since 1 November 2022

Summary

EU Regulation introducing a single set of rules regulating compliance obligations for providers of online intermediary services to create a safer and more transparent digital space. Designed to protect the fundamental rights of EU citizens in the online world and to foster innovation, growth, and competitiveness within the single market.

Scope

Applies to all online intermediary services from mere conduit services (e.g. VPN), caching services (e.g. proxy servers), to online search engines and hosting services (e.g. file storage). This includes online platforms which disseminate third-party information to the public and online market places on which consumers can enter into transactions with traders.

Key elements

  • The DSA creates a layered set of obligations tailored to different categories of digital services, with the most stringent set of rules applying to the largest online platforms and search engines.
  • Based on the liability regime of the e-Commerce-Directive, the DSA establishes rules for the liabilitiy of online intermediaries from illegal content and sets out a framework for conditional liability exemptions.
  • A bifurcated enforcement system allows for significant fines and penalties while relying on cross-border and inter-institutional cooperation between public authorities.

Obligations for digital services

  • A set of baseline obligations apply to all online intermediaries and require, for example, the designation of single points of contacts for authorities and users, annual transparency reporting and clear terms and conditions.
  • Increased obligations for online platforms connecting customers with goods, services and content require providers to implement a notice and action mechanism, to adopt adequate measures to combat the dissemination of illegal content online and to increase the transparency of their platforms for users.
  • Additional specific obligations apply for online marketplaces and aim at ensuring traceability of traders and safeguarding users’ rights.
  • The most stringent rules apply to designated online platforms and search engines with more than 45 million monthly active users in the Union (VLOP and VLOSE). They need, inter alia, to identify and mitigate systemic risks stemming from their services, to grant researchers access to internal data and to implement further transparency obligations.

Challenges

  • Plethora of new obligations create high compliance efforts for businesses providing digital services and potentially require restructuring internal compliance structures.
  • Very broad scope of intermediary services, but layered application of obligations requires careful scoping for each service.
  • Little guidance on scope of obligations leaves significant leeway when implementing the DSA but also means uncertainty for businesses.
  • Interplay with other European and national acts in similar areas of law is yet to be determined, potentially creating overlaps and conflicts with rules on copyright, media freedom, data protection, audio-visual media regulation, consumer protection, telecommunication, or national acts on content moderation.
  • Cross-border and inter-institutional enforcement system may lead to overlapping competencies and varying implementation measures, increasing complexity and compliance risks for businesses.

UK equivalent

The UK’s landmark Online Safety Act (OSA) became law in 2023. The OSA aims to tackle illegal content, content harmful to children, and fraudulent advertising online by imposing duties on online services.

In-scope businesses will need to consider the interplay between this new UK regime and similar online safety regulatory regimes that have been (or will be) enacted in other jurisdictions, including the EU’s DSA.

Fines of £18m or 10% of global annual turnover may be imposed for breaches of the OSA.

Learn more

EU Digital Strategy Hub
Data Governance Act
Data Act
European Data Spaces
Cyber Resilience Act
Digital Markets Act
Digital Services Act
NIS2 Directive
AI Act
AI Liability Directive
DSM Directive
European Media Freedom Act
eIDAS 2.0
Political Advertising Regulation
Digital Operational Resilience Act (DORA)
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Feb 25 2025
The rise of audits as a regulatory tool for tech
As technology evolves, so do challenges in effectively regulating it. In an era where there is increasing focus on effective oversight of...
Blog
Dec 5 2024
DSA decoded #2: The art of scoping – which intermediary are you?
In this week’s edition of our ‘DSA decoded’ blog series, we take a look at the scope of the DSA and what services it applies to – the...
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Nov 12 2024
DSA decoded #1: DSA Enforcement - key points
Our ‘DSA decoded’ blog series assists businesses in navigating the European Union’s Digital Services Act (DSA), the novel EU regulation...
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Oct 4 2024
Consumers at the core of the new European Commission mandate: paving the way for a new ‘Digital Fairness Act’
On 3 October the European Commission published its long-awaited Digital Fairness Fitness Check report (see link here).  Based on the...
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Feb 16 2024
DSA: Day 1 – now applying to all online intermediaries
While the Digital Services Act (DSA) has been applicable already to providers of very large online platforms (VLOPs) and very large...

Contacts

Contacts

Düsseldorf, Frankfurt am Main
Theresa EhlenPartner
Hamburg
Laura KnokePartner
Vienna, Düsseldorf
Lutz RiedePartner
Munich
Christina Möllnitz-DimickAssociate
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