Anti-money laundering

We are committed to denying terrorists and criminals access to the world's financial systems.

We operate a stringent client verification process and have invested in people and technology to help us achieve these goals. A team of lawyers and compliance experts led by the director of risk and compliance is dedicated to the process of accepting new business and we have bespoke online procedures to ensure we comply with the relevant regulations wherever we operate.

We contribute to anti-money laundering initiatives on behalf of the legal profession. We have collaborated with other firms to create a training application on the UK regulatory regime that has become an industry standard. We have also provided training for the Serious Organised Crime Agency on the role of law firms in society and the nature of activities that City and international law firms undertake.

We provide regular in-house training sessions on the provisions of the Money Laundering Regulations 2007, the Proceeds of Crime Act 2002 and the Terrorism Act 2000 to all relevant people within the firm and during these sessions focus on suspicious transaction typologies. In the UK and other jurisdictions in which we operate, we speak regularly to relevant industry bodies and regulators. We are involved in lobbying on behalf of the International Bar Association.

Client complaints

Our complaints procedure follows the requirements laid down by the UK Solicitors Regulation Authority. We are committed to investigating any complaint fully and fairly, as quickly as possible, and providing a written explanation to the client of the findings of our investigation and any potential action proposed.

We participated in the Law Society's consultation process regarding its proposal to publish complaints lodged against solicitors.