- Encourage genuine dialogue with our stakeholders about how we conduct our business
to improve our professional services, our stewardship of the environment and our
contribution to communities.
- Obtain external perspectives on CSR issues from the strategic advisory group.
- Provide an electronic suggestion box on how we can improve our activities or report
CSR misconduct.
- Strengthen our dialogue with nongovernmental organisations (NGOs).
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- Our report has been shaped by client requests on our CSR activities; the opinions
of our London associates expressed at the associate forum and subsequent working
groups; the views of our volunteers in London through our first volunteer survey
and our green teams; our membership of Business in the Community leadership groups
on homelessness and education, and international community engagement; our strategic
advisory group; and the community groups we work with.
- We continue to receive feedback through our internal CSR suggestion box, particularly
ideas for helping reduce our impact on the environment. We received around 200 suggestions
from our people after we announced our decision to go carbon neutral. We also have
an external feedback box, but we mostly receive information about services and requests
for help through this.
- We work with a variety of NGOs, particularly through our community and pro bono
programme.
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- Continue to encourage genuine dialogue with our stakeholders about how we conduct
our business to improve our professional services, our stewardship of the environment
and our contribution to communities, in particular our clients, our partners and
people, future joiners, community groups and suppliers.
- Continue to obtain external perspectives on CSR issues from the strategic advisory
group.
- Report the outcomes of the associate working groups.
- Ensure our improvement in communication with our associates is sustained through
the continuation of our associate engagement groups.
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